Cleveland Marriott Downtown at Key Tower 4★
- 1360 West Mall Drive, OH 44114 Cleveland,
United States - 
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Visual Overview: Cleveland Marriott Downtown at Key Tower
Description of Cleveland Marriott Downtown at Key Tower
Cleveland Marriott Downtown at Key Tower is a centrally located hotel in downtown Cleveland, less than a mile from the Cleveland Convention Center and within walking distance of Rocket Mortgage Field House, Progressive Field, and the Rock & Roll Hall of Fame. Its main unique selling point is its proximity to major city landmarks combined with extensive event space.
The hotel offers accommodations featuring flat-screen cable TVs, marble bathrooms with rainfall shower heads or walk-in showers, and seating areas that include large chairs or sofas with ottomans. Rooms provide tea and coffee makers, small refrigerators, desks with ironing facilities, air conditioning, heating systems, and views either over Lake Erie or the city. Some rooms grant access to an executive lounge offering complimentary breakfast and afternoon hors d'oeuvres on weekdays. Suites include separate living rooms alongside bedrooms.
Guests can enjoy casual dining and cocktails while watching sporting events on plasma TVs at Greatroom Restaurant or visit the onsite pub for drinks. Wellness options include massages and waxing services in a designated relaxation area. The property also features a fitness centre for exercise needs as well as horse riding lessons for beginners nearby.
Additional amenities ensure convenience and safety with free WiFi in public areas including the lobby, underground parking, dry cleaning services, smoke detectors, fire extinguishers, key card entry, elevators serving upper floors, an ATM onsite, linens provided in rooms along with non-feather pillows available upon request.
Key Advantages
Temperature control
Reserved private parking
Smoke-free property
Accommodations for families
Pet-friendly
Gym
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Rooms: 459Rates and Booking
Choose a Room
King Room - Club Lounge Access
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- Infant beds,
- Climate control,
- Pillow without feathers,
- Down-filled pillow,
- Sitting area,
- Secure safe,
- Iron and ironing board,
- Clothes iron,
- Adjoining room(s) available,
- Indoor heating,
- Work desk,
- Carpet flooring,
- Garbage bins,
- Clothing storage or cupboard,
- Power outlet near the bed
- Complimentary toiletries,
- Shower facilities,
- Restroom,
- Hair drying equipment,
- Bathtub or shower,
- Hair conditioner,
- Ensuite bathroom,
- Hair cleanser,
- Bathroom tissue,
- Body wash
- Phone,
- Television with flat screen,
- Television,
- Pay-per-view television channels,
- TV with satellite channels,
- Safety deposit box for laptops,
- Television with cable channels,
- AM/FM Radio
- Tea and Coffee making facilities,
- Coffee maker,
- Mini fridge
- Morning wake-up call,
- Clock with alarm,
- Access to executive lounge,
- Electronic key card access,
- Bath towels,
- Bed linens,
- Wake-up call service/Alarm clock
- Scenery,
- View of the lake,
- Urban view
- Top levels reachable by lift,
- Wheelchair-accessible shower,
- Elevator access,
- Step-free shower
- Fire alarm
Size: 22 m2
Bedroom 1 - Extra-large double bed (Super-king size)
Number of guests: 2 
King Room with Lake View - Club Lounge Access
More informationSize: 22 m2
Bedroom 1 - Extra-large double bed (Super-king size)
Number of guests: 4
One-Bedroom King Suite with Sofa Bed
Expand details
Size: 56 m2
Bedroom 1 - Extra-large double bed (Super-king size), Sofa bed
Number of guests: 4
Double Room with Two Double Beds and City View - Hearing Accessible
See full detailsSize: 22 m2
Bedroom 1 - Double bed
Number of guests: 4
King Room with City View and Roll-in Shower - Mobility Accessible
See full detailsSize: 22 m2
Bedroom 1 - Extra-large double bed (Super-king size)
Number of guests: 4
One-Bedroom Governor Queen Suite with Sofa Bed
Expand details
Size: 22 m2
Bedroom 1 - Large bed (King size)
Number of guests: 2
One-Bedroom Presidential King Suite - Top Floor
More information
Size: 22 m2
Bedroom 1 - Extra-large double bed (Super-king size)
Number of guests: 3
King Room
Room overviewSize: 22 m2
Bedroom 1 - Extra-large double bed (Super-king size)
Number of guests: 4
Corner King Room
Expand detailsSize: 22 m2
Bedroom 1 - Extra-large double bed (Super-king size)
Number of guests: 4
Double Room with Two Double Beds and Lake View - Club Lounge Access
Expand detailsSize: 22 m2
Bedroom 1 - Double bed
Number of guests: 4
Double Room with Two Double Beds
Full descriptionSize: 22 m2
Bedroom 1 - Double bed
Number of guests: 4
Double Room with Two Double Beds - Club Lounge Access
Amenities and photosSize: 22 m2
Bedroom 1 - Double bed
Number of guests: 4
Corner King Room with Lake View - Club Lounge Access
Expand detailsSize: 22 m2
Bedroom 1 - Extra-large double bed (Super-king size)
Number of guests: 2
Corner King Room - Memorial Plaza/Club Lounge Access
More informationSize: 22 m2
Bedroom 1 - Extra-large double bed (Super-king size)
Number of guests: 3
Corner King Room - Public Square/Club Lounge Access
Amenities and photosSize: 22 m2
Bedroom 1 - Double bed
Number of guests: 3
King Room with City View and Adapted Tub - Mobility Accessible
Full descriptionSize: 22 m2
Bedroom 1 - Extra-large double bed (Super-king size)
Number of guests: 4
King Room with City View - Hearing Accessible
Full descriptionSize: 22 m2
Bedroom 1 - Extra-large double bed (Super-king size)
Number of guests: 4
One-Bedroom Queen Suite
Room overviewSize: 22 m2
Bedroom 1 - Large bed (King size)
Number of guests: 4
Full Amenities List
General
- Car park
- Animals permitted
- On-site parking
- Exclusive parking
- Chargeable WiFi
Activities
- Snow skiing
- Trekking
- Biking
- Tenpin bowling
- Equestrian activities
- Bar-hopping
- Live stand-up comedy
- Film screening evenings
- Guided walking tours
- Cultural tours or workshops
- Live musical performances
- Live sports events (televised)
Services
- Online services
- Wireless Internet
Food & Drink
- Dining area
- In-room dining
- Lounge
- Breakfast served in the room
- Refreshment stand
- Children's meals
- Wine and champagne
- On-site coffee shop
Pool and wellness
- Gymnasium
- Relaxation and wellness center
- Body massage
- Aesthetic treatments
- Skin care services
- Hair removal services
- Cosmetic services
- Hand grooming
- Foot grooming
- Body care treatments
- Body exfoliation
- Body cocoon
- Spa amenities
- Spa resting area
- Spa and wellness packages
- Back rub
- Cervical massage
- Feet massage
- Massage for couples
- Cranial massage
- Palm massage
- Entire body massage
- Physical fitness
- Exercise classes
- Fitness and spa changing rooms
Transport
- Vehicle rental
- Parking structure
- Handicap-accessible parking
Reception services
- Round-the-clock reception
- Quick check-in/check-out
- Attended parking service
- Baggage holding area
- On-site cash dispenser
- Secure storage compartments
Common areas
- Common living room with TV
- Patio furniture
- Exterior fire pit
Cleaning services
- Clothes dry cleaning
Business facilities
- Conference/event spaces
- Facsimile and photocopy services
Shops
- Hair salon and beauty parlor
- Convenience store within the premises
Miscellaneous
- No smoking rooms
- Amenities for guests with disabilities
- Rooms for families
- Elevator
- Climate control
- Hypoallergenic room
- Smoke-free property
- Climate control system
- Accessible for wheelchairs
- Restroom with support rails
- Elevated toilet
- Lowered washbasin in bathroom
- Physical key entry
- Electronic key card entry
Safety & security
- Round-the-clock security
- Fire detection alarms
- Surveillance cameras in shared spaces
- Exterior video surveillance
- Emergency fire suppression devices
Safety features
- Personnel adhere to all safety guidelines set by local authorities
Internet
- Internet services are provided with WiFi access, which in some cases may incur charges.
Parking
- On-site parking is offered, featuring private parking, a parking garage, and accessible parking options.
Terms of Stay
Check-in
- From 16:00 Until 00:00 hours
Check-out
- From 06:00 Until 11:00 hours
Pets
- Pets are permitted, with the possibility of an additional fee.
Important informationIn case of early departure, Cleveland Marriott Downtown at Key Tower will charge the full amount for your stay.
Contact methodsTraveler Reviews
Check guest reviews about Cleveland Marriott Downtown at Key Tower
All reviews in one place!
Located within walking distance of the concert venue, the hotel offered clean and tidy rooms with very comfortable beds. Access to the M Club lounge was an appreciated bonus. The staff were extremely friendly and helpful despite being understaffed during busy times. Proximity to the Convention Center added convenience for guests attending events. On-site excursions provided additional entertainment options.
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Practical Information
What room options are available?
- King Room - Club Lounge Access
- King Room with Lake View - Club Lounge Access
- One-Bedroom King Suite with Sofa Bed
- Double Room with Two Double Beds and City View - Hearing Accessible
- King Room with City View and Roll-in Shower - Mobility Accessible
- One-Bedroom Governor Queen Suite with Sofa Bed
- One-Bedroom Presidential King Suite - Top Floor
- King Room
- Corner King Room
- Double Room with Two Double Beds and Lake View - Club Lounge Access
- Double Room with Two Double Beds
- Double Room with Two Double Beds - Club Lounge Access
- Corner King Room with Lake View - Club Lounge Access
- Corner King Room - Memorial Plaza/Club Lounge Access
- Corner King Room - Public Square/Club Lounge Access
- King Room with City View and Adapted Tub - Mobility Accessible
- King Room with City View - Hearing Accessible
- One-Bedroom Queen Suite